NUEVO FAQ

1. What is NUEVO?
NUEVO is flavored oxygen designed to help people quit vaping and smoking—without nicotine, vapor, batteries, or chemicals. Our reusable inhalers deliver plant-powered aroma through essential oil-infused flavor cores, offering a ritual-based, non-addictive alternative.

Each flavor is carefully crafted to:

  • Boost your mood

  • Calm the mind without making you drowsy

  • Support clean, balanced energy levels

No charging. No toxins. Just functional flavor for focus, clarity, and control.

2. How does NUEVO help people quit vaping or smoking?
NUEVO provides a clean oral ritual that mimics the feel of vaping—but without any harmful substances. It helps satisfy the hand-to-mouth habit, offering a natural way to reduce cravings and break dependency, while supporting your mental clarity and emotional balance.

3. What comes with a bundle?
Every bundle includes:

  • The NUEVO inhaler device (reusable and durable)

  • Your selected flavor cores

No need to buy anything separately—you get everything in one kit.

4. How long does the NUEVO last?
The inhaler is made with high-quality wood and metal, designed to last over a year with normal care. Simply replace the flavor cores as needed.

5. How long does each flavor core last?
Each core lasts 2–3 weeks with regular use (about 10–15 inhales per day). Swap it out when the flavor or scent fades.

6. How do I use NUEVO?
Inhale gently through the mouthpiece for 2–3 seconds, then exhale.

7. What are the ingredients in NUEVO?
Each NUEVO flavor core contains a targeted blend of natural botanical compounds, including:

  • Linalool – Calms the mind and helps reduce restlessness

  • Beta-Caryophyllene – Supports emotional balance and stress resilience

  • Limonene – Elevates mood and promotes mental clarity

All formulas are:
✅ Plant-based
✅ Nicotine-free
✅ Vapor-free
✅ Vegan and cruelty-free
✅ Designed for aromatic use only (not ingestion or deep inhalation)

8. Is NUEVO a vape or e-cigarette?
No. NUEVO has no vapor, no battery, no nicotine, and no heat. It’s a wellness tool—not a vape or electronic device.

9. Is NUEVO safe to use?
Yes. Our flavor cores are infused with natural, food-grade compounds used in aromatherapy. They’re safe when used as directed for light, aromatic inhalation.

10. Can I travel with NUEVO?
Absolutely. NUEVO is TSA-compliant and contains no liquid or electronics, making it perfect for use at airports, during flights, or on the go.

11. Where do you ship?
We ship internationally.

12. How long does shipping take?
Orders typically process within 3-7 business days. You’ll receive tracking info as soon as it ships.

13. Can I use different flavors throughout the day?
Definitely! Many customers use flavors based on their mood—such as Peach Ice in the morning and Blue Razz Ice in the evening.

14. Can I return my order?
We do not accept returns on opened items. However, if your order is damaged, incorrect, or defective, contact us at support@nuevocore.co and we’ll resolve it quickly.

15. Can I cancel or change my order?
If your order hasn’t shipped yet, we’ll do our best to update or cancel it. Please reach out as soon as possible at support@nuevocore.co.